If the MTS phone number for some reason has become unnecessary, you need to get rid of it by terminating the contract for the provision of communication services. Only after that we can not be afraid that some debts will be formed on our former number. In order to terminate the MTS contract for the provision of communication services, we you need to contact the nearest operator's office.

In this review, we will look at how to terminate the contract with MTS and what needs to be done for this. In conclusion, we will tell you about the termination of the agreement for the provision of access to high-speed Internet and home digital television.

Is it possible to terminate the contract with MTS via the Internet

No mobile operator does not provide an opportunity to terminate the contract via the Internet, including MTS. In his "Personal Account" there is access to the blocking, but it is temporary - after the expiration of the specified period, access to communication services will be resumed. Although many subscribers would not mind having a button there, which allows them to permanently block the MTS phone number. Therefore, we immediately turn to the issue of terminating the contract at the service office.

How to terminate an agreement with MTS for mobile services

Before talking about the termination of the contract, we will talk about the possibility of refusing communication services in automatic mode. The thing is that if you do not use the MTS SIM card for a certain time, it automatically blocked and canceled - 180 days are allotted for this... That is, for the final rejection of the number, you need to wait only six months.

After that, the number will be blocked, and after a while it will belong to another subscriber. This method is fraught with one danger - we can forget about the presence of paid services on the number, therefore, after the final blocking, there is every chance to receive a letter by mail with a request to pay off the debt on the personal account (yes, precisely on the personal account, since the number by that time will already be untied). Often, such debts are transferred to collection agencies that are trying to "knock out" the debt from the former subscriber.

If you are afraid of the formation of debts as a result of your own forgetfulness, block the unnecessary number through the service office - there they will turn off all services, recalculate the debt and help fill out the application.

Arriving at the MTS service office, you should ask the consultant to terminate the contract for the provision of communication services. In the process of disconnection, the consultant will take all the necessary actions to disconnect services and tell you about the presence or absence of debt. If there is a debt, you will need to pay it off - otherwise, the termination of the contract for the provision of communication services will be refused.

You can repay the debt right at the MTS office... If you do not agree with the debt, write a claim appeal - after its consideration, the amount owed may be revised. The next step will be the final termination of the contract, for which it will be necessary to visit the MTS subscriber service office again.

If funds remain on the canceled number, we can dispose of them at our discretion:

• Pick up in cash at the checkout;
• Transfer to another MTS number;
• Transfer to a current account.

For the sake of your own financial security, ask the consultant of the MTS office for a copy of the application for termination of the contract for the provision of communication services.

Termination of the MTS contract for home Internet and television

In order to terminate the contract for home Internet and television from MTS, you should call the help desk and find out the address of the office where the corresponding applications are accepted. If you have rental equipment, it should be returned- otherwise, the termination of the contract will be refused.

If you want to conclude or, on the contrary, terminate an agreement with MTS, go to the official website and there you can find all the necessary information on this issue.As you know, termination or concluding an agreement is a rather complicated process that requires costs and effort and time.

If you have an IMPORTANT or very URGENT question, ask !!!

If you want to completely terminate the contract with this company, the easiest way is complete inactivity for 183 days. That is, you should not make calls from the MTS number provided to you, you should not use the mobile Internet, and so on. In this case, the termination of the contract takes place automatically. But if you have a credit limit, then you need to terminate the agreement as soon as possible in order to avoid additional financial costs.

Conclusion and termination of MTS contracts

To conclude or terminate an agreement, first of all, you need to contact a specialist of the MTS service center. In case of termination of the contract, the employee will check your balance and, if there are no debts, you will write a statement on the subject of termination of the contract. In the "header" of the application, you will need to indicate personal data - name and surname, passport data, address and phone number. Next, you should indicate your personal account (if necessary, contact the employee to clarify the information), and also put the date of the application. Also, in the application, you should indicate the reason for the termination of the contract. It may be as follows:

• in poor quality services;
• switching to the services of another operator;
• financial problems;
• in connection with the use of a different number;
• in connection with the move.

If there are funds left on your balance sheet at the time of termination of the contract, you can withdraw them to a bank account or redirect to another MTS subscriber. A completed and signed application finally confirms your actions. Please remember that you need to take a copy of this statement so that there will be no further problems.
If you want to conclude an agreement with MTS, you need to contact a qualified specialist, fill out an application, choose one of the offered tariffs. You can always consult on any questions by contacting the MTS operator.

Types of contracts with MTS

The MTS company offers its customers such a service as home Internet connection. To do this, you need to contact the service center and conclude an agreement with the company. You choose the tariff that suits you and fill out the application. The company also offers you a special MTS number, which consists of easy-to-remember numbers. The cost of such a service is slightly higher than the cost of a regular mobile number. You can also familiarize yourself with the possible contracts offered by the company on the official website or by contacting the MTS operator.

IMPORTANT: The information on the site is provided for informational purposes only and is relevant at the time of this writing. For more accurate information on certain issues, please contact the official operators.

If you no longer plan to use the number from MTS, then you can simply not make calls or send SMS and MMS from a SIM card for 183 days. With such a long inactivity, the contract with the operator is terminated automatically. But if your phone is serviced at a tariff with a monthly fee and has a credit limit, then in order to prevent unnecessary expenses, you should terminate the contract with the operator. To refuse to service MTS, you need to follow a simple sequence of actions.

You will need

• Passport.

Instructions

Contact the nearest MTS office and inform the employee that you would like to refuse MTS services. Give your number, data on the contract and wait while the operator checks the absence of debts on your phone.

If the balance of your number is negative, take a receipt from the employee and pay the required amount through the cashier. In the absence of debts to MTS, take an application form for termination of the contract from the operator.

In the upper field, enter the number you want to refuse. Then enter your last name, first name, patronymic and passport details. Do not forget to leave another phone number for communication.

Next, indicate the number of your personal account under the agreement and the date of its conclusion. If you do not remember this information, check it with an employee.

Please indicate the appropriate reason for terminating the contract with MTS. As a reason for refusing to service MTS, indicate poor communication quality, poor service, moving to another region, financial problems, switching to another cellular provider, the decision to use a different MTS number, or debt repayment after receiving a claim.

If you want to transfer funds from the number you are rejecting to another MTS account, then tick the box about the desire to make the remainder as an advance payment and enter the desired phone number in the appropriate field. To pick up funds at the cash desk, select the line about the intention to receive money in cash.

To transfer the balance to a bank card, indicate your full name as they appear on the card, validity period, number and personal account in the corresponding section of the application. To transfer funds to a bank account that is not tied to a plastic card, indicate the name of the bank, BIK, KPP, settlement, correspondent and personal account numbers.

Confirm your desire to refuse MTS services by putting your signature and date. After the employee accepts the paper, be sure to ask for a copy of the denial of service you wrote.

The need to terminate the contract with MTS may arise for various reasons: change of residence, unsatisfactory quality of services provided by the company, desire to switch to another operator.

How to write a statement to terminate the contract with MTS?

If it is necessary to terminate the contract for the provision of telecommunications services, you should personally arrive at one of the salons and contact the employees directly.

For a successful procedure, specialists will check whether the client has outstanding debts. If there are none, then you should write a statement to terminate the contract for the provision of MTS services.

When filling out, you will need to enter personal information up to passport data and indicate your personal account. In order not to be mistaken when filling out the application, it is advisable to ask specialists, for example, where to find the l / s, or in what format to enter it.

The application form also contains a clause indicating the reason for termination. The reason for the termination of the contract may, for example, be the following circumstances:

• the client just wants to change the operator;
• the reason was the move to another dwelling;
• insufficient funds for further use of services;
• the quality of the services provided did not satisfy the needs of the client, etc.

If there were funds on the account at the time of termination of the contract for the provision of services, it is possible to send them to a bank card, or transfer these funds to the account of the MTS subscriber.

The application for termination takes effect immediately after it is signed by the client. So that any problems do not surface later, it would be better to get your hands on a copy of the agreement.

How to terminate the contract for home Internet and TV?

If a relocation is planned or there is a desire to switch to another operator, then it is imperative to terminate the contract for home Internet and MTS television before that, otherwise a debt may accumulate on the account.

There is only one way to terminate the contract with MTS - come to one of the operator's offices and go through the procedure with filling out the form.

Attention! It will not be possible to terminate the contract with MTS by the technical support number or via the Internet.

Rented devices must be returned. This can also be done in communication salons. It is impossible to hand over the purchased, used equipment. Once all the leased equipment has been returned, the contract can be terminated.

Seven days after signing the application, it is recommended to make a call to technical support and clarify whether the contract has been terminated.

If you need to turn off your home Internet and MTS television for a while, then you should use the temporary blocking service.

Have you decided to change your number or do not want to use the services of the mobile operator MTS anymore?

Then, by simply throwing away the SIM card, you will not be able to turn off all services on the number, which will lead to debt in the near future.

To stay calm and permanently interrupt the operator's service, you must terminate the contract completely.

To this end, you can contact the nearest MTS office, where live operators will help you to terminate

How to terminate an agreement with MTS via the Internet

Unfortunately, termination of the contract via the Internet is not provided, and this applies not only to MTS, but also to operators of other networks.

Of course, a subscriber can put a block in the MTS personal account, but this is a temporary procedure and does not imply a complete deactivation of the contract.

Thus, we will not stop at self-service, and will immediately move on to effective methods that once and for all terminate the MTS contract.

How to deactivate a contract for MTS by a subscriber number

The MTS operator has set the service life of each issued SIM card, and if after this period you do not use the number, the service itself will deactivate it. The time period is 180 days. After 6 months, another MTS subscriber will take over your number.

As practice shows, the presented method of deactivating the number is not optimal, because if you have paid subscriptions, debt will accumulate on your balance sheet. After 180 days, the amount for services (which you have not used) can be overwhelming.

Unfortunately, there are many such cases, and a letter is sent to the subscriber's personal account with a request to repay the debt. Collection companies are taking control of the situation, and the future of the subscriber may not be the most colorful.

In order to prevent situations when you unintentionally accumulate debts on a number that you have not been using for a long time, MTS recommends going to the customer service office, where they will help you quickly and easily deactivate the number with a guarantee.

If you have any debts, you can pay them right away and fill out an application for cancellation of the room.

Termination of the contract with MTS at the company's office

Once you arrive at one of the service offices, you need to ask any consultant in termination of the contract with MTS... On the computer screen, the operator will see all your debts, give recommendations and remove you from the general system.

Note that the repayment of debts by subscriber number is possible right in the office, which is very convenient.

There are times when an amount of debt has accumulated on your room, which does not correspond to your real costs. Although the operator is rarely mistaken with the calculations and the subscribers themselves are more to blame for this, you have every right to file a complaint.

The application is reviewed and the amount owed is revised whenever possible. Once you have resolved all your debt issues, visit the office again (with your passport in hand) and they will help you with deactivation.

There are a lot of situations when there is a lot of money left on the balance sheet before the termination of the contract, so there are several ways how to withdraw your hard-earned money:

1. can be transferred to the account of another MTS subscriber
2. pick up in cash at the operator's cash desk
3. transfer to the balance of the current account

To always be sure that your number is completely disconnected, it is enough to ask the operator for a copy of the termination agreement.

Deactivation of the MTS contract home Internet and TV are also provided at the service office. If you rent equipment, you must return it to the place where you ordered it and issued the documents for it.

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