Reasons why Yandex Browser is not working. On a phone or tablet (Android), it throws it out of applications, the Internet, the browser. Applications do not start, "camera error writes", applications and games close themselves. What to do and how to treat?

| 14.02.2018 14.02.2018 | Anastasia Viktorovna

Yandex Browser is a reliable and stable web browser that has its own technology for protecting users on the Internet. However, even it can sometimes stop working correctly. Sometimes users find themselves in a difficult situation: the Yandex browser does not open pages or does not respond. There are several reasons for solving this problem, and in this article we will consider them.

Yes, this is very commonplace, but sometimes users start to panic ahead of time and try to "fix" a broken browser different ways, although the problem is only on the Internet. These can be reasons both on the side of the provider and on your side. Check if the pages are opened by the standard Internet Explorer browser (or Microsoft Edge in Windows 10), is it possible to connect from a smartphone / tablet / laptop (if there is Wi-Fi). If there is no connection from any device, then the problem should be looked for in the Internet connection.

If you cannot open a specific site, but other sites work, then most likely there are no problems on your part either with the Internet or with the browser. The culprit in this case may be an unavailable resource, for example, due to technical work, problems with hosting or hardware replacement.

The problem is in the system registry

A common reason why the browser does not open the pages lies in the infection of the computer, in which one file of the system registry is being edited. To check if it has been modified, open system registry by pressing the keyboard shortcut Win + R(the Win key on a keyboard with a Start button icon). In the window that opens, write “ regedit"And click" OK»:

If the window “ User Account Control", Then click" Yes».

In the Registry Editor window, click " Edit» > « Find"(Or press the key combination Ctrl + F), in the search window write" AppInit_DLLs" and press " Find Next»:

Please note that if you have already entered the registry and remained in a branch, then the search will be carried out inside the branch and below it. To execute across the entire registry, on the left side of the window, switch from the branch to " A computer».

If the search finds desired file(there may be 2 of them), then click on it twice and delete everything that is written in the section “ Meaning". Do the same with the second file.

Modified hosts file

Viruses can change hosts file, which directly affects which site opens in your browser, and if they open at all. Attackers can register anything here, including advertising sites. To check if it has been changed, do the following.

Go to C: \ Windows \ System32 \ drivers \ etc and find the hosts file. Click on it twice with the left mouse button and on the offer to choose a way to open the file, select “ Notebook»:

Delete everything that is written BELOW the line :: 1 localhost... If this line is not there, then we delete everything that goes BELOW the line 127.0.0.1 localhost.

Save the file, restart your computer, and try opening a website in your browser.

Be careful! Sometimes attackers deliberately hide dangerous records at the bottom of the file, separating them from the main record. big amount new lines. So roll your mouse wheel all the way to the bottom to make sure there are no hidden entries at the bottom of the document.

Other computer infection

The reason why the browser does not open pages most often lies in viral attack and if you don't have antivirus, then most likely your PC is infected. You will need antivirus utilities... If you do not have any antivirus programs on your computer, you should download them immediately.

Do it through another browser, and if no browser opens, then download setup file antivirus through another computer / laptop / smartphone / tablet and copy it to the infected computer. Be careful, as the antivirus can also infect the device through which you transmit the antivirus (usually a USB flash drive).

On our site there are already reviews of popular antiviruses and scanners, you just have to choose the software that suits you:

If you already have an antivirus, and it did not find anything, then at the time you will use scanners that specialize in eliminating adware, spyware and other malware.

Flushing the DNS cache

This method helps not only to clear the DNS memory, but also to remove the list of static routes. Sometimes this also becomes the reason why pages in the browser do not open.

Click on Win + R, type “ cmd" and press " OK»;

In the window that opens, write “ route -f" and press Enter:

Then write “ ipconfig / flushdns" and press Enter:

Open your browser and try visiting a website.

In some cases, even after the actions taken, the browser still does not open sites. Try to completely uninstall and install the browser. Here are the instructions for complete removal browser and install it from scratch:

These were the main reasons why the Yandex browser does not work, and how to solve them. Usually this is enough to restore the program, but if your browser stops working after updating to new version, then most likely you should go straight to the last point, namely, complete removal of the browser and reinstallation. You can try to install the old version of the browser, or vice versa, the beta version of Yandex Browser.

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Sometimes a computer user may face such a situation when the Internet is available, applications that require a network to work are working normally, and the browser does not open the pages.

In some cases, sites still open, but very slowly and with freezing images, not to mention videos.

And it also happens that the problem concerns only one program, for example, Internet Explorer while others work fine.

To restore your browser to work, you first need to determine the cause of the problem.

The main reasons why the browser does not want to open when the Internet is available are:

Sometimes the browser may not work due to problems with TCP IP or static routes. Therefore, among the options for solving problems, these methods should also be mentioned.

1. Registry check

The first actions that are performed when answering the question of what to do if the browser does not work are checking and, if necessary, editing the registry.

To do this, you must first open the appropriate utility.

You can try to find it in the Windows folders, but it is much faster to call it through the command execution panel:

Press "Win" + "R";
Enter the "regedit" command;
Press "Enter".

The window that appears is the registry editor. On the left side there are sections, among which you should find HKEY_LOCAL_MACHINE.

Now you should find the list of parameters in the right part of the window and pay attention to the AppInit_DLLs item. If its value is empty, everything is fine.

If the path to a file is indicated there, this text should be completely erased.

The value of the parameter is changed using the context menu that appears when you right-click on it.

The same parameter should be checked in the HKEY_CURRENT_USER section by following the same subkeys.

Having corrected it, they restart the computer and try again to work in the browser. In 80% of cases, the method helps.

2. The hosts file

If all browsers or at least one of them does not open any page, but works, you can try to solve the problem by making changes to the file called hosts.

Although most often this edit is required in the absence of access to specific sites, mainly to social networks.

The file is located in the folder located at C: \ Windows \ System32 \ drivers \ etc and does not have any extension.

By default, the following text should be located inside:

The last line with the IP address should be "127.0.0.1 localhost".

If after it there are other similar sections of text, most likely they are superfluous and introduced there by some kind of malicious program.

Now you can restart your computer and try to go online.

3. DNS problem

One of the most simple ways resolving the issue.

All that is required of the user is just to open a command line and try to ping a specific site that should be working at the moment.

Guaranteed to remain functional google server, which is pinged by sending ping command google.com.

If the answer is about the same as at the top of the image, then google.com is the site. failed.

And the problem lies precisely with the DNS. You can fix it by replacing the Google server address with an IP address consisting of only eights.

If it helped, in the properties of the Internet connection, you must set the DNS addresses to 8.8.8.8 or 8.8.4.4.

Moreover, his automatic detection turns off. If the DNS was the only reason, the internet works as before, but the pages are already opening.

4. Viruses

The reason that the sites cannot be accessed from the browser, although the same works fine, may be the action of viruses or other malware.

They affect only certain applications, such as and often are not even detected by antivirus software.

Not being real viruses and affecting only browsers and Internet access through them, programs may not be detected by the user.

To neutralize such "viruses", which we call malware (although abroad this word denotes any malicious program) there are special utilities - antimalware.

Most often they are limited free, that is, they require a license, but they can partially protect the computer without paying.

Some viruses, which are a type of Trojan.Winlock (but, unlike it, prohibiting only the entrance to the network, and not the use of the entire computer) not only interfere with access to the network, but also block some browser functions.

For example, when trying to access a site, a window is displayed containing a request to urgently send an SMS to unlock.

It is difficult to close it - the easiest way to do this is to close the browser using the Task Manager, and then check your computer for malicious codes.

Some viruses are capable of partially blocking access to the network, creating a situation when you cannot get to a specific page, but the Internet is there.

This usually happens with popular sites, such as "" or "", as well as all resources on which you can download the antivirus.

To protect your computer from these and other viruses, you should provide reliable protection on your computer. In her capacity, they are best suited.

Basically, these programs are paid, but you should not save on protecting important information.

If the virus does not manage to inflict any serious damage on your computer, you can install a free antivirus program.

5. Antivirus and firewall

Another explanation for the fact that the browser has ceased to open access to all or only to certain sites is a ban on the part of the Firewall, firewall or one of the anti-viruses installed on the system.

To get a smooth Internet surfing experience, it is worth changing the settings of these programs so that they allow browsing.

Important! If the problem concerns several sites, it is possible that they are indeed dangerous for the system.

Configuring access through the firewall at the workplace is usually done by the system administrator.

6. Static routes

The problem can also be the presence of bogus entries in the routing table. If there are many of them, deleting one by one will take too long.

And it is worth using the "route" command with the "-f" key specially designed for such situations:

The command line is called (call the "Win" + "R" run menu, enter the "cmd" command);
The "route -f" command is started for execution.

This clears the list of routes and is often one of the final solutions to the problem of not having access to the network through the browser.

7. Reset TCP IP Settings

It so happens that none of the options helped, and only the last option remains - resetting the TCP IP system parameters.

To do this, two commands are called again and entered in turn: "netsh winsock reset" and "netsh int ip reset".

Now you should restart your computer and check the results of your attempts to restore access to the network.

Outcomes

Having figured out why the browser partially or completely does not fulfill its function, and having solved the problem, next time you can cope much faster.

If none of the methods helped, and the Internet continues to work partially (in applications, but not in the browser), it is possible that you will have to call a specialist.

The latter method is radical, but it helps to relatively quickly access the Internet (at least for Windows 7 and higher, since the XP version may require manual installation of drivers).

Many have faced such a problem as the lack of Internet on a computer, laptop or other devices. In this case, the browser displays a message: "The web page is unavailable" or a similar inscription. Common culprits for this are: an accident on the provider's line, malfunction of home equipment (router, Network Card etc.) or incorrect settings. All this can be described in two words - "there is no Internet." And what about those for whom the connection works, but the web pages do not open?

Problem analysis

The first step is to make sure that Internet access is actually present and working correctly. As a rule, other programs using the network work in such a situation (Skype, ICQ, etc. are available).

But there are times when they are not there, and there is no way to install these applications. In this case, you can check the network operation using the command line. To do this, press the key combination Window + R and enter cmd in the window that appears. A terminal should appear in front of the user, where they enter the ping command (then you can try to enter the address of the Yandex site, for example, it will turn out - ping www.yandex.ru). If the described problem occurs, this command will display a message about the impossibility of connecting to the resource. But at the same time, if you enter ping 8.8.8.8, you will receive a message about the successful status.

ping www.yandex.ru

The reasons for the problem when sites do not open can be different. This may be due to:

problems with the dns service;
the impact of viruses and malware;
incorrect proxy server settings;
incorrect configuration of the host file;

DNS problems

A common culprit in the situation when the browser does not open sites, but Internet access is not closed, is work DNS server... You can determine this problem as described above, when it was necessary to open command line and ping the address of any resource by domain name and ip.

Each site has its own indicative location number, called an IP address. There are many different resources on the global web, and they all have a unique address. In order not to torment the memory of a person, it was thought up to create a service that, when entering the name of the site (for example, Yandex), could determine its IP address.

Sometimes there are situations when the provider's DNS server does not work or the network settings in the router or computer are lost. The reason why the pages of the sites do not open has been clarified, it remains to explain how to solve this problem.

There are two solutions. If the network settings are lost, then here you need to correct them to the correct ones and, if necessary, restart the equipment. In the event of a DNS failure, you can change the settings on the network adapter. To do this, click "Start" - "Control Panel" - "Network and Internet" - "Network Control Center and general access"-" Changes to parameters network adapter". Here, on the "Connected to the local network" icon, right-click and select the "Property" parameter. Then select the item TCP version 4 and in the window that appears, select the item "Use the following DNS addresses". Below in the window, enter 8.8.8.8 (public Google DNS server) or 77.88.8.8 (public DNS Yandex). Then click the "Save" or "Apply" button.

To check the work, you can open the command line (Window + R - cmd), then you need to check the connection (for example, with Yandex). We enter the ping www.ya.ru command. If you do the right things, you can see information about the server response time below.

Influence of viruses and malware

Also, the problem when sites do not open in the browser, but there is Internet access and DNS is working, may be associated with the influence of viruses and malware. In this case, it will help to solve the question "Why do not the pages open in the browser?" system check with specialized programs: AdwCleaner, Malwarebytes Anti-Malware Free, Zemana AntiMalware, etc. These utilities allow you to find malware that caused problems with opening pages on the Internet.

Incorrect proxy server settings

Another reason why sites are not displayed in the browser may be changes or entering data on an incorrect proxy server. In this case, the computer is connected to the Internet and communication works in all parameters.
To fix this situation, you need to go to the browser settings. To do this, go to the control panel, where they select the browser (or browser) properties item.

In the menu that opens, select the "Connections" tab and click on the "Network Settings" button.

Here, in the window that appears, they check all the parameters, and if they are not needed, they simply erase all the information and select the automatic detection item.

After that, in browsers, sites should show their pages.

Incorrect host file configuration

Also, the reason why Internet resource pages may not open may be an incorrect configuration of the host. This is an unlikely situation, but it's worth checking out. Host file is designed to record domain names of sites and their IP addresses, but as a rule it is empty and sends all requests to the DNS server. Sometimes there are situations when a malicious program writes some parameters and the browser becomes inoperable.

To check the configuration of the file, you need to go to the system Windows folder on drive C. Next, System32 \ drivers \ etc and open the host with notepad. As a rule, it has a standard content as shown in the figure:

If, after the description of localhost (127.0.0.1), there are lines with information about any sites and their domain names, while the slash is not in front of this data, then most likely the browser does not work properly because of them. To fix this situation, you just need to delete these lines and save the changes to the file. Then you need to restart your computer and try to browse the web again.

The situation when the computer is connected to the network, but the sites are inaccessible to the user is common. In the first place, this is a problem caused by outages on the ISP side when the DNS servers are down. The second most common site when Internet resource sites are unavailable is the impact of malicious programs. In this case, it is recommended to have good anti-virus software and to carry out preventive measures to detect viruses more often.

Problems opening web pages through a browser are common and can be difficult even for an experienced user.

Malfunction symptoms

The problem can be conditionally divided into several possible options:

Internet connection is present, applications for communication on the network work stably, cloud storage data, torrent clients and other utilities that use data transfer over a web connection, but no browser opens any page;

There is a permanent connection to the Internet, programs that interact with it are working correctly, web pages are available in one or more browsers, but at the same time do not open in other Internet browsers (see);

Browsers work normally, but do not go to certain sites (for example, web resources of developers antivirus software, popular search engines or social networks).

In most cases, such a malfunction occurs due to the presence of malicious programs on the device, namely, due to their interference with the operation of browsers and the operating system. At the same time, elimination of viruses using special utilities does not always correct the situation, since unwanted changes that interfere with normal operation persist (see).

In addition, access to some web resources can be deliberately or accidentally blocked by an anti-virus application or a firewall (firewall) built into the OS.

If we consider the situation when some sites do not load on computers located in the office of an organization, then the reason may be deliberate blocking through the use of a proxy server, and in some cases network administration and programs specially designed for these purposes.

What to do

At the first stage of diagnosing and searching for a solution to the problem, simple causes of the malfunction should be excluded, namely:

lack of internet connection;
unpaid invoice for the use of the services provided by the provider;
incorrect configuration of the router or operating system (see);
hardware conflict between network device and other equipment.

Here we will not consider ways of solving such situations, since they all imply a complete lack of an Internet connection. The problem, the remedies for which are given in this article, is the inability to load only certain or any web pages through one or several browsers at once, provided there is an active Internet connection.

In addition, at the beginning of solving the problem, you should make sure that the device is not infected with viruses.

Modifying the registry if sites do not open

This method helps to solve the problem in 80% of cases. To implement it, you need:

1. hold down the Win + R keys, insert into the line of the window that appears regedit and press Enter;

1. when a notification appears, confirm the launch of the registry editor by pressing the "Yes" key;
2. the program window will open, where on the left side follow the route HKEY_LOCAL_MACHINE? SOFTWARE? Microsoft? Windows NT? CurrentVersion? Windows;
3. after that, in the right section of the window, the parametric data, their types and set values will be displayed, where you need to find a line with the name AppInit_DLLs and look at its meaning;
4. if any value is present, call on it context menu and click "Change value";

in the window that opens, clear the corresponding line and click OK;
then you should again go to the left side of the program window, go up to the very top, follow the route HKEY_CURRENT_USER SOFTWARE? Microsoft? Windows NT? CurrentVersion? Windows, and then do the above steps again (in Windows 10, AppInit_DLLs may not be present in this registry key);

finally, you need to restart your computer.

Corrupted TSP / IP protocols

Another factor provoking system malfunction is damage to the TSP / IP protocols. To eliminate this malfunction, reset the parameters. network protocols data transmission (see).

TSP / IP reset process:

press Win + R;
in the window that appears, execute netsh winsock reset and after that netsh int ip reset;
reload operating system.
Can't open over HTTPS or certificate error
When navigating to secure sites that use the HTTPS protocol that supports data encryption, a security certificate error may occur.

A similar error occurs in 3 cases:

web resource - potentially dangerous;
the date and time on the device are configured incorrectly;
the security certificate assigned to the web resource is not included in the browser database.

To fix the problem, the first step is to check that the time and date set on the device is correct. In most cases, this is what causes the certificate error.

If the date parameters are incorrect, use the instructions below, depending on the OS version.

For Windows 10:

press "Date and time options";
activate the parameters "Set time automatically" and " Automatic installation time zone ".

For Windows version 8/8.1:

in the tray, click on the icon that displays the current time and date;
click "Change date and time settings";
in the window that opens, go to the "Internet time" tab and click the "Change parameters" button;
in the window that appears, click on the "Update now" button, and then click OK.

If after that the web resource continues to display an error, you need to find the icon in the address bar of the browser, which depicts a lock, and click on it. Information about the resource, its owner, and other data will appear. Compare the information you receive with what you know about the site.

If you are sure that the resource is safe, click on the "View certificates" button and then "Install certificates". After that, the page will become available.

DNS error when not opening sites

As a rule, it is accompanied by the inscription: "Unable to resolve the DNS address of the server", which is displayed in the Internet browser window.

There are several ways to solve the problem, we will consider each of them.

Flushing DNS cache

The "Run" application built into the operating system starts. The fastest option is to press the Win + R key combination. Then you must enter into the program line ipconfig / flushdns and click OK.

DNS Server Manual Input

Instructions:

start the built-in service "Run" and enter ncpa.cpl;
select the current method of connecting to the network and call the context menu;
activate "Properties";
find "Internet Protocol Version 4 (TCP / IPv4)" and double click on it;
in the new window that appears, enter the addresses of DNS servers from Google and Yandex companies - 8.8.4.4 and 77.88.8.8, and then click OK.

Checking DNS client operation

Instructions:

Start the "Run" service and activate the command services.msc;
in the window that opens, on the right side, find the line "DNS client" and double-click on it;
make sure that the service is running, otherwise click the appropriate button.

The site does not open due to blocking hosts

Hosts - a file containing a database of IP addresses and names of identification areas. This text file, stored in the bowels of the OS, is actively used by virus programs, as well as system administrators to block access to certain resources.

In order to find the hosts file, you need to follow the route: This computer? Drive C? Windows? System32? Drivers? Etc.

You can open the file using the built-in Notepad application.

For OS Windows file hosts should only contain the lines shown in the image below.

Additional lines contained in the file should be removed and then saved.

copy the text from the current hosts file and then rename it (e.g. hosts.old):
create a new Text Document through the "Notepad" program and paste the text from the clipboard;
delete extra lines and save under the hosts name in the folder where old version file.

The site does not open from the phone

To solve the problem with the phone, first of all, it is worth checking the gadget for viruses.

If after the operation of the anti-virus applications the malfunction persists, then the most simple solution will reset the phone to factory settings. This method removes any changes made by malware to the operating system.

If for some reason the settings cannot be reset, then you should check the hosts file (in Android OS it is required using file manager follow the route system? etc? hosts).

Errors 403,105,101,500,502

For the sake of completeness, it will be useful to understand what the common errors displayed in the browser window mean.

Error code	Reasons for the error	User-side solution
403	The site owner has set an incorrect index file on the server, set the wrong rights to the folder where the requested page is located, or the page is in the wrong folder.
105	Problems with the DNS server or the service that is responsible for communicating with it.	See the DNS Error section above.
101	Due to antivirus restrictions, proxy server settings or firewall settings, the browser cannot switch to a different operating protocol when connecting to a web resource.	and check the status of the work protocols in the browser. Check the hosts file for changes.
500	Incorrect syntax of the .htaccess file or the existence of unsupported files in it special teams... Sometimes the error is due to mishandling of CGI scripts.	An error on the part of the site owner, the user cannot influence it.
502	Problems related to the operation of a proxy server, DNS server or hosting server.	Deleting cookies for this site. If it does not help, the problem is from the server side.

Many have faced such a problem as the lack of Internet on a computer, laptop or other devices. In this case, the browser displays a message: "The web page is unavailable" or a similar inscription. Common culprits for this are: an accident on the provider's line, malfunctioning home equipment (router, network card, etc.) or incorrect settings. All this can be described in two words - "there is no Internet." And what about those for whom the connection works, but the web pages do not open?

This article talks about such situations and how to solve this problem. In the last article I discussed the situation when.

Problem analysis

The first step is to make sure that Internet access is actually present and working correctly. As a rule, other programs using the network work in such a situation (Skype, ICQ, etc. are available).

The reasons for the problem when sites do not open can be different. This may be due to:

problems with the dns service;
the impact of viruses and malware;
incorrect proxy server settings;
incorrect configuration of host file ().

DNS problems

A common culprit in the situation when the browser does not open sites, but Internet access is not closed, is the operation of the DNS server. You can determine this problem as described above, when it was necessary to open a command line and ping the address of any resource by domain name and by ip.

There are two solutions. If the network settings are lost, then here you need to correct them to the correct ones and, if necessary, restart the equipment. In the event of a DNS failure, you can change the settings on the network adapter. To do this, click "Start" - "Control Panel" - "Network and Internet" - "Network and Sharing Center" - "Changes to network adapter settings". Here, on the "Connected to the local network" icon, right-click and select the "Property" parameter. Then select the item TCP version 4 and in the window that appears, select the item "Use the following DNS addresses". Below in the window, enter 8.8.8.8 (public Google DNS server) or 77.88.8.8 (public DNS Yandex). Then click the "Save" or "Apply" button.

Influence of viruses and malware

Incorrect proxy server settings

In the menu that opens, select the "Connections" tab and click on the "Network Settings" button.

Here, in the window that appears, they check all the parameters, and if they are not needed, they simply erase all the information and select the automatic detection item.

After that, in browsers, sites should show their pages.

Incorrect host file configuration

Also, the reason why Internet resource pages may not open may be an incorrect configuration of the host. This is an unlikely situation, but it's worth checking out. The host file is intended to record domain names of sites and their IP addresses, but as a rule it is empty and sends all requests to the DNS server. Sometimes there are situations when a malicious program writes some parameters and the browser becomes inoperable.

To check the configuration of the file, go to the Windows system folder on the C drive. Next, System32 \ drivers \ etc and open the host notepad. As a rule, it has a standard content as shown in the figure:

If, after the description of localhost (127.0.0.1), there are lines with information about any sites and their domain names, and the slash is not in front of these data, then most likely the browser does not work properly because of them. To fix this situation, you just need to delete these lines and save the changes to the file. Then you need to restart your computer and try to browse the web again.

The problem is in the system registry

Modified hosts file

Other computer infection

Flushing the DNS cache

1. Registry check

2. The hosts file

3. DNS problem

4. Viruses

5. Antivirus and firewall

6. Static routes

7. Reset TCP IP Settings

Outcomes

Problem analysis

DNS problems

Influence of viruses and malware

Incorrect proxy server settings

Incorrect host file configuration

Modifying the registry if sites do not open

Corrupted TSP / IP protocols

DNS error when not opening sites

The site does not open due to blocking hosts

The site does not open from the phone

Errors 403,105,101,500,502

Problem analysis

DNS problems

Influence of viruses and malware

Incorrect proxy server settings

Incorrect host file configuration

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