To use the services of the mobile operator TELE2, you need to connect a SIM card. Not all users manage to activate a new card. Most often they are faced with number blocking and using a new product. Before activating the Tele2 SIM card, you should establish the reason why it does not work and take appropriate measures.
To connect a new SIM, follow these steps:
- Remove the card from the package and install it in the appropriate slot of the mobile.
- Switch on the device and enter the PIN-code for authorization (indicated on the plastic).
- Wait 5-10 minutes for automatic registration or perform manual network search.
- Dial 610, after which the subscriber will be sent an SMS confirmation of the registration of the number in the network.
After following the steps in sequence, you can make calls, use the Internet, and send messages. Please note that billing will be carried out in accordance with the current tariff plan.
How to activate a Tele2 SIM card if there is no network on it
In some cases, difficulties may arise in the process. Most often, subscribers are faced with the lack of a network. In this case, the card is not registered, and the dialog box does not come out. To eliminate such problems, you need to turn off the mobile device, double-check if the SIM is correctly installed in the slot and after connecting, try to activate it again.
- Be careful when entering the PIN. If you enter an incorrect value 3 times, the card will be blocked and it will be impossible to use it without unblocking.
- Check which mode is set on your phone. If "Airplane" is active, you will not be able to make or receive calls.
Activation after blocking
In order to use the SIM after its blocking, you must perform the activation procedure. To do this, you can:
- Call the contact center at 611 and provide all the necessary information for identification.
- Go to your personal account in the appropriate section and click on "Unblock".
- Come to the office of the company in person, taking your passport with you.
Each user, before activating the Tele2 SIM card, must study all possible methods in order to choose the most suitable one for himself. Otherwise, difficulties may arise in the process.
Duplicate SIM card activation
If the SIM is stolen or lost, it becomes necessary to make a duplicate. The cost of the service is only 50 rubles. Please note that the entire amount, excluding commission costs, will be credited to the account immediately upon activation.
Step-by-step guide to activate Tele2 sim card:
- Call 611 and tell the operator the ICC number.
- A company employee should be told to activate the duplicate.
- Dictate the personal passport data of the SIM owner.
After activation, a notification about the reporting of the changes made will be sent to the number. The number of the lost card will be linked to the duplicate. If necessary, you can visit the company's office, where experienced employees will independently perform the recovery procedure.
Why Tele2 SIM card is not activated
If the Tele2 SIM card on the phone is not activated on its own, then you should find an error. There are several effective ways to fix the problem. Find the cause and try to fix it.
If he writes only emergency calls or there is no network, then you need to follow the recommendations below:
- Restart your mobile phone. After disconnecting, you need to get the SIM out of the slot in which it is located. Switch on the cellular device and enter the PIN code.
- Change location. If after rebooting the result was not achieved, then you need to move to the range of the repeater.
- Disable airplane mode. The offline profile might be turned on so that you cannot receive incoming calls or make calls.
- Contact support or go to the company office. If none of the above methods solve the problem, then it is recommended that you consult with an experienced employee.
Network problems are common. There are several ways to solve them, depending on the cause of their occurrence. Do not forget to top up your account, learn how to use the settings and monitor the status of your phone. If you have any additional problems, call the support service at 70550. Qualified staff will help you resolve any technical or informational issue.
When buying a Tele2 sim card, subscribers should remember that it must first be activated. Otherwise, you will not be able to use mobile services. The same applies to the situation when you receive a duplicate instead of a lost and blocked SIM card.
The essence of the procedure
SIM activation is required to gain access to communication services. You cannot call or receive a message on an unactivated card, top up your balance, or make an outgoing call. The only thing that holders of such a card can count on is the ability to make calls to emergency numbers.
Often, the service center employees activate it themselves when issuing a card, but in some cases it may happen that the card still does not work. Activation takes place by calling a special number or through other special services.
Number activation, regardless of the chosen method, is free of charge.
Activation options
There are several ways to activate the card:
- Using a phone or tablet, after inserting a card into the device.
- With the help of consultants of the company's service center.
The procedure for enabling a blocked card or its duplicate is slightly different.
Subscribers should remember that when activating the card, they should not throw away its plastic base. There are several reasons for this:
- It contains numbers for activating the card, short numbers of the operator's service centers.
- It contains information about the user number.
- On the basis of the written down two main codes for activating the card and ensuring the security of the number - PIN and PUK. If you lose them, you will have to contact the Tele2 service center to restore the card.
Activation from the phone
The easiest way to activate is with your mobile phone. This is done as follows:
It should be remembered that in some cases SIM activation takes several hours.
On tablet
The card is not always bought to work on the phone. In some situations, it is used to access the Internet from a tablet. Activation is similar to activation using a phone.
You need to insert the card into the tablet, enter the PIN-code and call 610.
If your tablet for any reason does not support the function of making calls, you should move the card to your phone to activate, and then return it back to your device.
Activation after blocking
If the card was blocked due to loss, you need to purchase a duplicate card and activate it by calling 611 and dictating your passport data and CSSI.
If you subsequently find the card after blocking before ordering a duplicate and activating it, you can call the operator's help desk and unblock the card with the help of consultants. 
If the card was blocked due to the maximum number of incorrect PIN codes (3 times) and PUK (10 times) entered, the number cannot be restored.
Duplicate Map
Duplicate SIM card.
If the card has been lost, you can get a duplicate of it at any service center. Its cost is about 50 rubles. To obtain a duplicate, you must write an application or fill out a form in the office and pay for its production.
But the duplicate SIM card initially has no connection to the number. It must also be activated and linked to the old number. For this:
- You need to call the operator of the company at 611. The call is free.
- Dictate the ICC number indicated on the card you received.
- Dictate passport data to link the card to the number. It is necessary to dictate the passport data of the person in whose name the card was issued.
If you doubt that you can do it yourself, contact the company manager with a request for activation immediately at the time of receiving a new SIM card.
Service Guide
The Service Guide system was not originally intended to activate the map. With its help, the subscriber, after activation, can find out basic information about the tariff plan, balance, and other nuances.
To work with the system, you need to dial the combination * 111 # and the call key. Next, you need to follow the prompts of the voice menu.
USSD request
Some users are interested in the question whether it is possible to activate the card with a short request. Today the operator does not provide for such a possibility. Activation is only possible with a call.
Contacting the office
If none of the above methods solve the problem, you need to contact the company's service center, taking your passport with you. At your request, the center's consultants will activate the card in a few minutes. The method is rather inconvenient, since you can contact the office only at certain hours, in addition, you need to know the address of the nearest center.
SIM card activation allows the subscriber to access basic mobile services, make calls and receive incoming calls from other subscribers, use a number of other services, such as mobile Internet. Activation does not take much time and is carried out using a call to a short free number.
Tele2 is one of the most popular and demanded mobile operators in Russia. Its services are used by millions of people. However, in some cases, unexpected problems arise due to the card commissioning requirements. It is necessary to activate the Tele2 SIM card so that the user can start using it. Without this process, only limited functions will be available, such as calling an emergency number.
The need for activation occurs in two cases:
- a completely new SIM card is purchased, which has not been previously used. In this case, its activation is required for commissioning;
- The SIM card was lost and a duplicate was issued to the user: reactivation of the duplicate is also a necessity for its operation.
SIM card activation by dialing a special code
There are several official ways of how to activate a Tele2 SIM card. The first of them consists in dialing a special number, which will be indicated in the information sheet (in the SIM card package itself). To do this, open it and remove the SIM card from the plastic base.
After that, open the back cover of your phone (you may need to remove the battery) and insert the card into the special hole.
Important! Please note that in some models this hole is located not under the back cover, but on the side.
After inserting, switch on the phone: the display will show the possibility of making emergency calls. On the plastic base (into which the card was inserted) there are two main codes: pin and puk. Enter the four digits "pin" on your phone when prompted. After successful input, the main screen of your device will open in front of you (be it a push-button phone or a smartphone). To complete the activation procedure, dial a special code 610 and call this number. The operator will automatically notify you of the successful completion of the activation. As you can see, it is not so difficult to carry out the procedure yourself.
How to activate a duplicate card
After that, the subscriber will receive a duplicate of it. For users of a duplicate SIM card of the Tele2 operator, a fast and safe way of activation is available. A duplicate is a separate SIM card that is issued to replace the lost one. Please note that the method of activating a duplicate is different, since in order to successfully complete the procedure, you must call 611 (and not 610, as is the case with the main card). The operator will require your passport data to verify your identity. After that, you will need to provide the number, which is indicated on the plastic duplicate base (ICC).
After that, the operator will complete the procedure himself and link the previous phone number to this card. As you can see, the self-activation procedure takes no more than a few minutes and requires only a little knowledge.
If you buy a card in a specialized store, then when buying, you can ask the manager of the communication salon to carry out this procedure without your intervention. This will save you time and protect you from erroneous actions that could lead to card blocking.
To issue and receive a duplicate, you must contact a specialized operator center. You can get free consulting support in the contact center beforehand. When replacing a SIM card in the Tele2 office or in the communication salon itself, managers will activate themselves. The methods described above are relevant for those who order a card or duplicate with home delivery, purchase on the Web or in independent communication stores.
Any SIM card must be activated before using it. The procedure is mandatory in the following cases:
- buying a new sim card;
- unblocking;
- getting a duplicate.
For Tele2 subscribers, the activation procedure will take a minimum of time and provides for the opportunity to do this without leaving home. In this article, you will learn how to activate a Tele2 SIM card, not only new, but also previously blocked.
The buyer of a new Tele2 sim card, together with the contract, receives a plastic card with a sim and all the data on it.
To start using cellular services, you need to perform a number of actions:
- Take out the SIM card from the plastic base, insert it into the phone slot and turn it on.
- Enter the pin code if necessary (four zeros by default) and wait for the automatic detection of the Tele2 network.
- Activate the sim card by calling the operator's service by phone 610 .
The procedure is carried out in automatic mode, therefore, during a call, it is enough just to listen to the robot's message about successful activation, after which the subscriber can fully use Tele2 cellular communication. Calling 610 is free of charge and can be made at any time of the day.
You can notify all callers about a new number using the free "New Number" service, regardless of which operator the subscriber has used earlier.
The instructions for self-activation are indicated on the plastic base from the connection package.
How to get and activate a duplicate SIM card
If the SIM card is lost, the subscriber does not need to purchase a new number. It is enough to order a duplicate, to which the old number will be linked after activation. You can activate a duplicate SIM card Tele2 in 2 ways:
- By phone 611 ... The operator will need to provide the ICC identification number shown on the card and passport details. After successful identification of the client, the service specialist will bind the old number and inform about the possibility of further use of the services.
- In the office of the company. You can activate a duplicate immediately after purchasing it through a point of sale specialist.
To buy a duplicate, you will need a passport and an application from the subscriber, in whose name the service contract has been concluded. It is the easiest way to activate the Tele2 SIM card yourself by phone.
Before ordering a duplicate, it is necessary to check with the help desk the nearest office where there is such an opportunity. For the restoration of a SIM card, you need to deposit 50 rubles, which will be credited to the balance immediately after activation.
How to activate a SIM card after blocking
Self-blocking is necessary in case of theft or loss of the phone, especially if the PIN code is not set on the card. This is to avoid unauthorized calls. You can order blocking at Tele2 customer service offices, through your personal account or subscriber service by free round-the-clock telephones:
- 611 for Tele2 subscribers;
- 88005550611 for other operators.
Also, the SIM card can be blocked by the operator in the following cases:
- incorrect PIN code entry more than 3 times;
- non-use of the room for a long time.
If the phone is found, then you can restore the blocked Tele2 SIM card and reactivate it by calling 611 by providing personal data and a code word, or during a personal visit with a passport to the office of the company.
You can cancel voluntary blocking in your personal account in the "Tariffs and Services" section.
If there is no chance of returning the phone, then the only option to continue using cellular communication is to order a duplicate at the operator's sales offices.
Instructions
